Leanne D.
Verified Buyer
Watercolor Pine Tree Kids Nursery Forest Wallpaper Mural
Frequently Asked Questions (FAQ)
Ordering & Payment
What payment methods do you accept?
We accept major credit cards, such as Visa, Mastercard, and American Express. We also offer alternative payment options like PayPal and Apple Pay.
Is my payment information secure?
Yes, we take the security of your payment information seriously. We use industry-standard encryption and follow strict security protocols to protect your data.
What if I need to change or cancel my order?
If you need to change or cancel your order, please contact our customer support as soon as possible. We will do our best to accommodate your request, but please note that order changes or cancellations may not be possible if the production process has already begun
Shipping & Delivery
How long will it take for my wallpaper to arrive?
When you have placed your order, we usually manufacture it the 2-3 days. It is sent immediately by our partner UPS and the delivery time is 2-6 days. Depending on your country, local customs and duties may apply.
Do you ship internationally?
Yes, we offer international shipping. Please note that additional customs fees may apply for international orders.
Can you send the wall mural to my home or office?
Of course, we will send the wall mural to the address specified by you upon completing the order.
Can I track the status of my order?
Once we have delivered your order to UPS/Fedex you will receive an email with tracking information.
Returns & Damaged Items
What if I receive the wrong item or an item is missing from my order?
If you receive the wrong item or an item is missing from your order, please contact our customer support immediately. We will work to resolve the issue and ensure that you receive the correct items.
How do you deal with complaints?
If your product is faulty or broken, we will replace it free of charge. Send an e-mail to [email protected] with the following information:
1. Your order number
2. Tell us why you want to return the product
3. Wait for an answer accepting your return with instructions for how to return your product.
Will you give me my money back?
If you aren’t satisfied with your product, contact us and we will do all we can to sort the problem out.
Measuring & Sizing
Do I need to add extra to my measurements?
You don't need to add extra. We always add one inch extra to Width and Height for safe installation.
What's the panel size's ?
Wallpaper comes in panels and the number of the panel is written on the bottom of the panels.The dimensions of the panel are approximately 30"W x your wall height for self-adhesive material.
The dimensions of the panel are approximately 38"W x your wall height for non-woven, textured, and premium textured material.
Materials & Samples
What materials is the wallpaper made of?
Our wallpapers are available in four different materials, each with unique properties:
Non-woven Wallpaper: Made from a high-quality, smooth matte surface with a weight of 150 grams per square meter, requiring paste for installation.
Peel & Stick Wallpaper: Crafted from a self-adhesive, smooth matte material with a thickness of 170 microns, designed for easy, paste-free application.
Premium Textured Wallpaper: This wallpaper has a heavier weight of 360 grams per square meter, providing a textured matte finish for a luxurious feel, and requires paste for installation.
Textured Wallpaper: A lighter textured material weighing 280 grams per square meter, also requiring paste for application.
Will the colors be exactly the same as what I see on the screen?
There can be some variation between computer/phone screens and the final printed product. This is due to individual brightness and color intensity settings. Also, There may be differences in color depending on the material.
Do you do samples? If so how big are they?
Yes we offer samples on all wallpapers. Samples are typically 40cm wide x 30cm high. Standard samples are charged at 15 USD. Delivery for samples is free. Please note that samples cannot be returned and on very rare occasions an increased cost may be incurred for more expensive wallpapers.
Why do I need a sample?
We always try our best to make our images as true to form as possible, the contrast on screens varies as does the lighting in everyone’s home. Therefore by ordering a sample you can check the wallpaper’s color and thickness as well as getting a better idea of details such as glitter, metallic highlights and texture and how a particular paper will look in your home.Samples can also help you choose between different colours and finishes and to consider other coloursways and designs and how they will look in your home.
Installation
Is wallpaper paste included?
We always include wallpaper paste so you can hang the wallpaper directly.
How do I hang the wallpaper?
The wallpaper comes in panels/pieces. The wallpaper is easy to hang and we include detailed instructions and wallpaper paste. The wallpaper is delivered in numbered panels, which are hung with no overlaps. The paste is applied straight onto the wall and the numbered panels are hung edge to edge.Top tip!! Add on a bit extra (3-5 cm to the height/width) as walls and ceilings are rarely completely straight.
What do you need to put wallpapers on walls?
Before you begin to apply your wallpapers, you should make sure you have the following tools:
1. An application brush: Ensure you get easy to handle wallpaper brush to help you smooth the freshly hung wallpaper to the wall.
2. Plumber line measuring tape: This allows you to make proper measurements before cutting the wallpaper.
3. Snap blade or trimming knife: Snap blade that allows you to cut materials.
4. Wallpaper adhesive: Ensure that wallpaper sticks well on the wall.
5. Table: This allows you to spread the wallpaper and make a cut.
6. Sandpaper: used to smooth the walls.
7. Stepladder: This may be necessary when installing wallpaper on tall walls.
8. Carpenter leveler: It is a 2-foot tool used to hand the wallpaper straight on the wall. You don’t want to install a slightly bent wallpaper on your wall.
9. Wallpaper prep tray: Used to mix the wallpaper paste or adhesive.
Custom Wallpaper
How do I make wallpaper from my own photo?
You can submit a photo and dimensions from our custom wallpaper page: https://www.wallmur.com/custom-wallpaper
If the image file is huge please e-mail our customer service: Our e-mail: [email protected]
How do I know whether my image is a high enough resolution?
When you are uploading an image and cropping it to the size you want, there’s a quality meter as part of the ordering function that shows the quality you need for images printed as wallpaper. If the image quality isn’t high enough, you won’t be able to order. One simple rule is to always upload your image at the highest possible resolution. If you are using one of our ready-made designs there’s a recommended largest size for the wallpaper.
Are Customized Options Available?
Yes, Wallmur wallpapers offer their customers customized options to input their style and designs into their wallpapers. Customers can either choose from Wallmur collections of designs or customize one that suits their lifestyle and artistry. Visit Wallmur wallpapers to find out more about their customized options.
How to create wallpapers with self-written quotes?
Wallmur offers customization options to its customers. This allows customers to contribute their self-written quotes and personal designs to their Wallmur wallpapers. They can do this by sending their self-written quotes to Wallmur address. Contact wallmur customer care to find out about their customization options.
Choosing Wallpaper
What kind of wallpaper is best?
Depending on what you want, there are varieties of wallpapers to fit your needs. Wallpapers may come in Paper materials, PVC, paper mixed with vinyl, fabric, nonwoven, and many more. Buyers should opt for wallpapers that offer the best quality material. Wallmur offers different kinds of wallpapers at a great price and the best quality. Check out more kinds of Wallmur wallpapers!
What is the best type of home wallpapers?
Choosing the right wallpaper for your home can be difficult since there are many styles and designs to pick from. Usually, the best type for your home will depend on your preference and personality. Some love to color their homes consistently, while others may be more creative with their wallpapers. If you are unsure which wallpaper suits you, here is a list of the best home wallpaper for you!
Is wallpaper good for walls?
Wallpapers are perfect for your walls. They are durable and slow to wear and tear, making them ideal for your home. Wallpapers come in various designs, textures, and materials, making them easily adaptable to your taste and preference. If you want to bring life into your home, then wallpapers are your go-to.
What kind of wallpapers is suitable for bedroom walls?
This usually depends on the room owner’s preference, room style, and many other factors. It is best to consider colors and patterns already present in your room and make sure they match the wallpaper. Many Customers prefer casual and straightforward designs, while others may go for more sophisticated designs for their bedrooms. Wallmur provides the best wallpapers for bedroom walls.
Which wallpaper is the best for the bedroom?
Usually, we recommend more simple and casual wallpaper for the bedroom. Although, this is all dependent on the preference of the customer. The customer should choose a wallpaper that best expresses them, as the bedroom is their personal space. You can look at Wallmur bedroom wallpapers to help you select the best wallpaper for you.
Which wallpaper colours are best for children?
We recommend choosing a wallpaper color based on your child’s preference, age group, and level. Children develop unique tastes and preferences from what they watch, favorite cartoon characters, and others, so their opinion should be carefully considered when picking a wallpaper. Choosing colourful wallpapers can spark the creativity of your child. Wallmur Kids' wallpaper should be catchy for you and your child.
What kind of wallpapers is suitable for bedroom walls?
We recommend choosing wallpaper with beautiful flower designs and natural artistry patterns. This creates a peaceful atmosphere and scene, where you wake up to the feeling of peace. Wallmur wallpaper for a bedroom offers many floral and natural themes that are suitable for your bedroom walls at an affordable price.
Where can I buy affordable wallpaper?
Wallmur offers the best custom-based wallpaper to fit every wall. They offer quality wallpapers at a great price so that everyone can have the best Wallmur wallpapers in their homes. Their wide variety of collections ranging from 3D wallpapers, art and lifestyle, fantasy, and more, means there is wallpaper for everyone and at a great price. Find out more on Wallmur wallpapers here!
What are your cheapest wallpapers?
We offer the best quality wallpaper at a great and affordable price at Wallmur. Customers have access to a wide collection of high-quality wallpapers for as low as $32 per M2. This is an excellent bargain for the quality Wallmur offers. Going for materials like vinyl may be cheaper than custom wallpapers and murals.
What are the Most Popular Art Deco Wall Murals?
The most famous art deco wall murals at Wallmur include the soft gatsby style art deco wallpaper mural, geometric art deco wallpaper, luxury design art deco wallpaper, and dark arches modern art deco wallpaper mural.
Still have a question?
Email us and our team will help you.